Terms & Conditions

Shipping: 

Shipping is within Canada & the United States. Delivery is via expedited Canada Post. Please allow 7-14 working days for delivery (U.S orders 7-18 days). U.S orders may be subject to customer custom/duty fees. 

Health Devices by Sota Instruments are shipped directly from our Canadian supplier via Canada Post. Your purchase receipt will be mailed separately from the order. 



Secure Ordering & Payment Method: 

Your order information is placed with the well-established e-commerce CanadaCart.ca server, secured by the reputable online security company Thawte. Credit Card orders are processed manually by us. Once your order is completed, your credit card information is deleted from our store administration database for your added protection and security.  

Our store offers Visa, MasterCard, and PayPal for payment method.
Store prices and customer order receipts are listed as Canadian funds only. U.S customers please be advised that the curreny exchange rate fluctuates, and that your American dollar, usually, is worth more than our Canadian currency. Our store is not responsible for quoting and processing U.S dollars. Your credit card company will adjust the current exchange rate which should appear on your personal credit card statement. 
 

Product Return Policy: 

Your satisfaction with Wholistix products is our main priority, so we offer a 14 day money back guarantee. If you are unsatisfied with your order, please contact our Customer Care Department within 14 days of receiving your order, stating your concern and your order I.D number and we will be happy to refund your purchase amount ( excluding shipping and tax costs ). Return shipping costs are the customers responsibility.


Privacy Statement: 

We Respect Your Privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. 


If you have any questions, please feel to contact our Customer Care Department.

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